Sport analogies are always a good for highlighting Sales behaviours and I’m using this tried and tested approach to emphasise the qualities of a successful Sales Coach.
Trying to categorise the top qualities of a coach is no easy task.
Top coaches come from different backgrounds and have different styles. they also know how to connect with players, inspire quality performance and get results.
Take a look at this Bleacher list of the Top 50 Sports Coaches
Here is a selection of a few of the key qualities that in my opinion distinguish a great coach.
The goal of great coaching is to guide, inspire and empower an athlete or team to achieve their full potential.
A great coach should also be an exceptional leader with the ability to unify a group of players and make them committed to a single purpose.
A great coach should have in-depth knowledge of the sport they are coaching.
This does not necessarily have to come from personal experience, but a coach needs to have an understanding of the fundamental skills to advanced tactics and strategies involved in a game.
Coaches need to be able to convey passion to their players, to inspire them to get the most out of their performance.
A successful coach will possess a positive attitude and enthusiasm for the game and the players that in turn inspires athletes to excel.
Motivation might also involve keeping the practice session engaging and challenging.
Knows the Athlete
A key to successful coaching is being aware of the individual differences in your athletes.
There are some coaching tactics that work better on different personality types so it is important to tailor communication and motivation based on specific players’ personalities.
To achieve this, a coach needs to pay attention to the player’s emotions, strengths and weaknesses. Knowing the athlete also involves having empathy for the athlete.
Coaches need to care deeply about their athletes and a coach needs to be willing to be a mentor and counsellor, as well as a coach.
If a coach wants to change a player’s attitude, alter a game plan or improve an athlete’s skills, a coach needs to be consistent in the message they are trying to deliver.
Athletes will learn by hearing the same message constantly and consistently.
Effective communication skills
Needless to say, a great coach will possess exceptional communication skills.
An effective coach is able to set defined goals, express these goals and ideas clearly to players, give direct feedback, reinforce key messages and acknowledge success.
Listening is also a part of effective communication, so a coach should be a compassionate listener who welcomes player comment, questions and feedback.
Sales Excellence Principle 3 – Sales Leadership looks at measures you can take to make your sales team succeed.
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Steve Knapp is the Founder and Owner of Steve Knapp Sales. With 30+ years of B2B successful sales, sales management and sales leadership experience. Steve created The 5 Principles of Sales Excellence & has used this to drive sustained sales performance in one of the most successful companies in the world. To discuss your sales requirements contact Steve on [email protected]